Property Manager manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
Primary responsibilities include managing staff performance; marketing, leasing, and collections to generate revenue; resident relations and customer service to manage resident retention and satisfaction; administration of property maintenance, contracted services, and capital improvements to maintain aesthetics and manage expenses; compliance with applicable local, state, and federal regulations governing fair housing and safety.
LocationColumbia, South Carolina
Roles & Responsibilities
- Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
- Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
- Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
- Maintain community appearance and ensure repairs are noted and completed on timely basis
- Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
- Ensure that all service requests are recorded and communicated appropriately to maintenance
- Consistently use successful techniques and company directives to screen, hire, orient and train new personnel
- Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
Qualficiations & Skills
- Property Manager In-Charge (PMIC) License
- High school diploma/GED and seven to 10 years of experience in property management minimum 100 units, leasing, and/or hospitality or related experience in sales/marketing, operations management, or customer service required, or an equivalent combination of experience and education
- Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance staff
- Valid driver’s license from the state of residence
- Bachelor’s degree strongly preferred
- Certified Apartment Manager (CAM) or Accredited Residential Manager (ARM) credential strongly preferred